Friday, 17 June 2011

Ohio, must be Thursday

Hi again & apologies for not posting yesterday. Had a morning of meetings yesterday then spent the rest of the day making my way across to Ohio, finally rocking up to the hotel at 1:30am. What they dont tell you is the airport is actually in Kentucky, so of course I figure I've caught the wrong flight until I checked in with Uncle Kleetus the airport cleaner who swore I was aaaall guud, y'all. Good times.

So its Thursday & this Mason. Mason is the North American HQ of Lux & is houses something like 1800 employees on site. Mason itself is 20 miles north of Cincinatti & is kind of like an quieter, lesser populated Macquarie Park on the feeway north. There's a couple of big employers in town including Procter & Gamble, plus it hosts the Cincinatti Masters tennis tournament in what is apparently one of the largest tennis stadiums in the world. There you go.

The Lux HR team here is big by comparison to us & is largely structured with brand-specific roles for each of its retail brands (Lenscrafters, Pearle Vision, Target Optical, SGH & Ilori) as well as some which are shared across, including Wholesale.

They are doing some great work in the online space, particularly in Target Optical & are rolling out a huge digital imaging project in Lenscrafters which will go live in September. Both of these are great areas of collaboration for us & there's lots of common ground to cover. They are also doing some great things in the Talent & Leadership space which I have to bring home & are also rolling out a 9-box talent matrix for the calibration process. What's also interesting is that they have one of their team focussing specifically on delivering HR metrics & reporting - while that's nothing new for generalist HR data, I've never seen the level of L&D evaluation & metrics as these guys are doing on their big programs. Very impressive & something I really like.


Current Lenscrafters campaign in the US.


The Lux HQ has it's own media & film studio. These are the guys make those SGH video clips to get the kids pumped up at conferences as well as producing a whole bunch of training & comm's pieces. Nice.

Anyways all, must dash. Have a whole bunch of reading to do before tomorrow. Speak soon.

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